Colorfox.
  • HOURS OF OPERATION
    • The printing business is unlike any other and we try and meet our customers' demands. You can ALWAYS place your order online 24/7/365 *Note* Our customer service are available Monday - Friday (9am - 5pm) EPT
  • CAN I GET SAMPLES?
  • DIGITAL PRINTING VS OFFSET PRINTING
    • Digital Printing refers to using digital imaging process that transfers the image directly onto plain paper immediately, without traditional offset rollers and plates. Usually toner based but can also use ink. Offset Printing is the method through  he printed material does not receive the ink directly from the printing plate but from an intermediary cylinder called a blanket that receives the ink from the plate and transfers it to the paper.
  • CAN I PLACE ORDERS OVER THE PHONE?
    • Unfortunately we don’t take orders over the phone. Experience has shown us that Email contact is the best and easier way to communicate and send proofs and corrections. We usually answer emails within 24 hours.
  • CAN I SET UP A TRADE OR BROKER ACCOUNT?
    • Yes you can!  Please send us an email to [email protected] and we will help you set up one.
  • DO YOU OFFER DICOUNTS FOR NON-PROFITS AND CHURCHES?
    • Yes we do! Please send us an email to [email protected] and we’ll set up your account for Non-profit discounts.
  • CAN I GET A PRINTED PROOF FOR MY JOBS?
    • We do not offer printed proof for printing projects, there are always color variations on Digital and Offset Print jobs that are not spot color. If you definitely require a printed proof please contact us before placing the order
  • CAN I ORDER A DIFFERENT SIZES NOT LISTED ON THE WEBSITE?
    • Yes you can, for ease of use to our customers our website lists the most common products and sizes, but , if you need something we don’t have on our website please contact us and we’ll help you .
  • WHAT SHIPPING OPTIONS DO I HAVE?
    • We ship UPS and Fedex depending on the product and which of our facilities the product is coming from. 
  • OUR DIFFERENT COATING FINISHINGS
    • Coating is an after-print process used to enhance and protect the printed piece.  We offer different types of coating.  UV Coating: A clear compound instantly dried by Ultra violet light. Used to protect against scratches, tears and fingerprints. A slick, glossy coating. Silk Lamination: A dull matte film. Silk lamination give cards a luxurious smooth feel. Durable Silk lamination is tear and water resistant. Gloss Lamination: High gloss film applied to one or both sides of a print product. Gloss lamination is clear, durable and  resistant to tear and water. Aqueous Coating: It is used to protect the piece and enhance its shine. Aqueous coating is applied to all 100lb gloss book and 100lb gloss cover.   Satin Aqueous Coating: Our Satin AQ is a water-based aqueous coating that helps seal and protect the printed product and provides a luxurious, satin finish. Suede: Soft to the touch, suede bestows a hint of luxury to brands. Suede products are printed with high quality equipment on 16pt card stock, then they are laminated on both sides with 1.5mil scuff resistant, soft velvet laminate, which give them a substantial thickness of 19pt. Uncoated: It means without any coating. The piece if left only with the print on the paper and the paper texture.
  • WHAT KINDS OF PAPERS DO YOU USE?
    • All our papers are high quality and include 14pt CS2 Cardstock, 16pt CS2 Cardstock, 100lb Gloss Text, 100lb Gloss Cover, 100lb Dull, 80LB Opaque, 70lb Accent Opaque White, 100lb Linen cover, and 18pt CS1 Cardstock., Kraft and 12 C2S Block-out Poster
  • What are Bleeds and why do we need them?
    • Bleed information refers to elements outside the finished piece. Often a printer requires bleed information on pieces that have bleed to allow for "printer bounce" when cutting a job down to size. Failing to provide bleed information and crop marks can result in finished pieces showing a thin area of white on the edge. In layman terms we need the bleed in order to have the image or color reach all the way to the edge of the finished piece or the [paper will have a white frame around it. This is the TRIM line where the product will be cut, notice the color extends beyond the Trim line. This is the BLEED zone up to where the color extends to bring color all the way to the edge of the paper. This is the INNER MARGIN, a safe zone inside the trim, important information should be kept inside the margin.
  • WHAT ARE THE PREFERRED FILE FORMATS?
    • -We prefer PDF Files for most of the projects, these should be saved at the vbbest resolution or Press resolution.  You may also send  jpg, jpeg, tif, tiff, eps, and png. Files  We prefer that you send .PDF with embedded or outlined fonts.
  • PRINTING FILE PREPARATION
    • -Files should be at the baest resolution possible, (at least 300 DPI resolution) higher is preferred. -All files should be in CMYK Color Mode (CMYK is the printing standard for color management.) Files sent to us in RGB (screen standard) will be converted and color shifting may occur. -Artwork should contain Bleed information BUT NO CROPMARKS. We prep the files for cutting on our end. -BLEED should be 0.125” all around the artwork -Inside Margins should be at least 0.125 away from edges.  
  • SOLID BLACK/RICH BLACK
    • To create Solid Rich Black in CMYK please use these values: C:60% M:40% Y:40% K:100% Black in RGB transforms to different shades of grey when printed.
  • ABOUT FONTS
    • You should transform and flatten all your fonts before sending us your file.  Convert to curve sin illustrator or flatten for PDF file. There are millions of fonts and we don’t have access to all of them. If you prepared your file with a specialty font we might not be able to print it without it being flattened first.      

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